Infiniti Mobile qualifies as an eligible telecommunications carrier (ETC) for the Lifeline phone program in the United States. In the initiative, the mobile service provider has collaborated with the government to offer qualifying customers a complimentary phone. However, is the Infiniti Mobile free phone actually worth it?
I believe the Infiniti Mobile phone plan is certainly a great option if you cannot pay for the standard prepaid or postpaid service. I am confident that there will be individuals who disagree with me on this point. However, the company offers a free smartphone once and provides unlimited talk minutes, texts, and data for free each month.
In this article, we will examine the key aspects you need to understand about the Infiniti Mobile free phone initiative before enrolling. It addresses elements such as eligibility, the application process, the phone plans offered, the type of complimentary smartphone provided, and more.
However, before discussing that, let’s provide a brief overview of the features and benefits offered by Infiniti Mobile: Did you happen to know about the Infiniti Mobile free phone initiative prior to today? Although the cell phone service provider has been in business for more than ten years, it isn’t the most well-known.
Nevertheless, its limited popularity is largely attributable to the small presence of ETC within the nation. When KonaTel acquired Infiniti Mobile in 2019, only seven states offered the Lifeline program. In recent years, the new parent organization has assisted in broadening the program to additional states.
Unfortunately, Infiniti Mobile continues to provide the Lifeline program in a smaller number of areas compared to rivals such as AirTalk Wireless free phone. However, in contrast to AirTalk, Infiniti provides its cellular service through the three primary networks: Verizon, AT&T, and T-Mobile. Therefore, there is a signal present in every region of the country.
READ MORE: Get Airtalk Wireless Free Government Phone Today
Steps to get Infiniti Mobile Free Phone from Government
· Limited Availability
The government offers the Infiniti free phone through two distinct programs: Lifeline and the ACP program. Lifeline is the longest-running free phone program, originating in the 80s, and it is also enduring.
As I previously stated, Infiniti Mobile provides a complimentary phone deal with Lifeline, but only in certain areas. The Infiniti service area map currently includes Oklahoma, Pennsylvania, South Carolina, Vermont, Wisconsin, Maryland, Nevada, Georgia, California, Kentucky, Missouri, Colorado, Tennessee, West Virginia, and New York.
Regarding the complimentary phone offered through the Affordable Connectivity Program (ACP), Infiniti Mobile possesses a nationwide operating license. However, regrettably, the ACP program functioned as a short-term broadband aid to assist low-income users in accessing internet services.
In a recent announcement, the FCC has stated that April 2024 will mark the final month of the Affordable Connectivity Program. It appears that the “bipartisan Affordable Connectivity Program Extension Act” proposed in Congress for an extra $7 billion in funding has not materialized.
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· Simple Eligibility Requirements
The government offers a free Infiniti Mobile phone for all US citizens to apply for. Nevertheless, only those from low-income households who submit applications for the program are eligible. The different methods to be eligible for the program are:
- Headstart governmental aid Advantage
- Medicaid governmental support program
- Assistance Benefit for Veteran’s Pension and Survivors Pension
- An income that is at or beneath 135% of the federal poverty standards.
- Federal Housing Assistance Program (FHAP) or Section 8 Aid
- Supplemental Security Income (SSI) governmental support program
- Supplemental Nutritional Aid Program (SNAP) or Food Assistance.
- Assistance programs based on tribal affiliations, including the Food Distribution Program on Indian Reservations (FDPIR), Bureau of Indian Affairs General Assistance (BIA), Tribally Administered Temporary Assistance for Needy Families (TATNF), among others.
Note:
Similar to other qualifying telecommunication carriers (ETCs), Infiniti Mobile has stopped accepting new ACP enrollments since February 2024. They accepted enrollments solely from consumers who were already enrolled and wanted to transfer their ACP benefits to Infiniti.
However, the FCC has declared that April will be the final month for complete funding of the ACP program. Therefore, it is definitely too late to change unless Congress chooses to allocate more funds.
If the ACP program extends beyond April and you choose to switch to Infiniti Mobile, you can additionally be eligible with:
- School Meal Program for Breakfast and Lunch
- Students’ Federal Pell Grant for the current award year.
- Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
- A gross income that is at or below 200% of the existing federal poverty standards.
· Great Network Coverage
Which network is most suitable for your location or requirements? Verizon, AT&T, or T-Mobile?
Infiniti Mobile is a mobile virtual network operator (MVNO), indicating that it sells services using the infrastructure of a major carrier. At the moment of writing, the Major Carrier Infiniti has teamed up with Verizon, AT&T, and T-Mobile to resell their service.
Consequently, you can receive an Infiniti Mobile signal throughout the country. However, unlike the previous Safelink Wireless free phone, which utilized three network providers, Infiniti can only operate on a single carrier network at once.
If Verizon is the top network in your region, you’ll require a Verizon-compatible Infiniti Mobile SIM card. Next, you will require a T-Mobile-compatible Infiniti SIM card for the T-Mobile area and an AT&T-compatible SIM for AT&T regions.
Infiniti Mobile presently provides the complimentary Lifeline phone service exclusively on 4G LTE (with no access to 5G). Therefore, a SIM card that is compatible with Verizon will provide the best coverage, encompassing all major urban areas and the majority of rural locations.
· Free Domestic Roaming
Once more, your free Infiniti Mobile phone is unable to simultaneously connect to all three of its underlying networks. You will need to select a SIM card that is compatible with AT&T, Verizon, or T-Mobile.
This implies that there will always be places where your Infiniti Mobile phone’s native signal is weak or nonexistent. However, you can use your phone when you’re not in the native coverage network thanks to its free domestic roaming feature.
I searched for hours and still couldn’t discover information about Infiniti Mobile’s roaming partners. Additionally, the corporation makes no mention of the data allotment or conversation minute cap. “Data services and specific calling features may not be available in all roaming areas,” is all they say.
Infiniti Mobile Free government Phone Service Plans
When you sign up for the Infiniti Mobile free phone program, you will receive an immediate option to select your preferred service plan. The service plan you select can be for the Lifeline-only, ACP program, or a combo bundle of Lifeline + ACP.
The amount of talk minutes and data allowance that Infiniti provides on either of these plans varies based on your location. For example, Oklahoma offers the choice of the Lifeline free phone plan, which consists of:
- A smartphone powered by Android
- 4.5GB or 6GB of fast internet browsing
- 3,000 conversation minutes (for domestic use only)
- Unlimited text messages (for domestic use only)
The 3,000 talk minutes provided here (through the Lifeline program) are fewer compared to the Lifeline + ACP program combination. However, it’s adequate for the majority of individuals. And even when the minutes run out, text messages have an unlimited quota.
Regarding the data speed allocation, the 4.5GB Infiniti Mobile provides is at a complete limit. Therefore, you will not be able to carry out any data services once you reach your monthly limit.
Additional benefits you can enjoy with your complimentary Infiniti Mobile phone provided by the government include:
- Caller Identification
- Voice message
- Waiting for a Call
- free calls to 911
- 3-Way Calling feature
- Text and Image Messaging
What Kind of Free Smartphone Does Infiniti Mobile Give You
You receive monthly service and a smartphone once if you qualify for Infiniti Mobile’s free phone program. The gadget they deliver for the one-time smartphone discount is not specified on the company website, as is the case with most ETCs.
Nevertheless, I was able to use the online chat tool to speak with Jeremy, a customer service representative for Infiniti Mobile. Jeremy claims that the free smartphone that Infiniti Mobile provides is an Android model that is either NUU or BLU. He did not elaborate on the device’s other features.
Infiniti Mobile Customer Support
Infiniti Mobile’s complimentary phone initiative features one of the top support teams. During my test yesterday, I engaged with a customer agent, Jeremy, in the online chat in under a minute.
Jeremy was likewise quite professional, amiable, and supportive, which is the reason I think he’s in the US. (Many Lifeline providers maintain their support teams overseas, primarily in Asian nations such as the Philippines and India).
Nonetheless, I suggest contacting Infiniti Mobile customer service during their stated official hours. The stated official hours are from 8:00 a.m. to 8:00 p.m. CST from Monday to Friday and from 8:00 a.m. to 5:00 p.m. CST during weekends.
Please be aware that in addition to online chat, you can reach the Infiniti Mobile support team by dialing 888-801-0012 or emailing support@infinitimobile.com.
How can I get an Infiniti Mobile government phone?
The simplest method to obtain a free phone from Infiniti Mobile is by signing up online. To submit your application, all you have to do is:
- Obtain a functioning internet-connected phone, tablet, laptop, or desktop computer. Next, visit https://infinitimobile.com/
- When you reach the Infiniti Mobile page, press the bold “Get Started” button to access the enrollment portal. Next, input your Zip code and Email Address to access the online registration form.
- On the application form, begin by indicating whether you want to apply solely for the Lifeline benefit, the ACP program, or the combination of Lifeline & ACP program.
- Then, complete your personal details, such as your full legal name, the last digits of your social security number, and your birth date. Next, press the “Continue” button.
- The “Continue” button will reveal a section for you to input your home address (not P.O. Box). Next, verify whether the address is your permanent or temporary home and press “Continue.”
- If your given address qualifies for the complimentary phone program, Infiniti Mobile will request that you choose the eligibility option you prefer to utilize. Next, press the “Continue” button.
- Infiniti Mobile will now prompt you to select the complimentary phone plan to obtain. The available complimentary phone plans are Infiniti Enhanced Plus and Infiniti Enhanced Plus ATTh.
- After selecting the phone plan and clicking “Continue,” Infiniti will prompt you to choose a complimentary phone or SIM card. Next, press the “Continue” button.
- At this stage, you will receive a request to submit the necessary documents for Identity and Eligibility.
Ultimately, examine the enrollment information you’ve just inputted. If everything is accurate, check the “Certification” consent boxes. Next, click “Continue” and then “Submit” your order.
Add-On Plans for Infiniti Mobile Free Phone
In summary, that’s all the important information you need to know about the Infiniti Mobile free government phone initiative. The program is the Lifeline initiative that has been providing discounted phone service to low-income families since 1985. Nevertheless, certain current customers have been merging the Lifeline benefit with the COVID-19 ACP program for a combined plan offering unlimited talk, text, and data.
As the ACP program concludes, you can now apply for Infiniti Mobile’s free phone service through Lifeline exclusively. This provides you with a minimum of 1000 – unlimited talk minutes and 1GB – 6GB of data, varying by state.
If you happen to complete your conversation or data usage ahead of time, Infiniti Mobile offers add-on packages starting from $10 to $30. The provider also offers an inexpensive prepaid phone plan starting at $14 if you are no longer eligible for the Lifeline program.
FAQs About Infiniti Mobile Free Phone
What is Infiniti Mobile?
Infiniti Mobile is a wireless service provider that participates in the federal Lifeline and Affordable Connectivity Program (ACP), offering discounted or free phone services to eligible low-income individuals.
What is the Infiniti Mobile Free Phone Program?
The Infiniti Mobile Free Phone program provides eligible customers with a free smartphone and free monthly talk, text, and data services through Lifeline and ACP. The program is designed to help people stay connected to essential services, jobs, and loved ones.
How do I apply for Infiniti Mobile’s free phone program?
You can apply online via Infiniti Mobile’s website or by visiting a participating store. During the application process, you’ll need to:
- Prove your eligibility through documentation of participation in a qualifying program or income level.
- Provide identification details like a valid government-issued ID.
What type of phone will I receive?
The exact model of the free phone varies depending on availability. Typically, participants receive a smartphone capable of handling calls, texts, web browsing, and apps. Popular models include Android devices with basic to mid-range features.
Does Infiniti Mobile offer 5G connectivity?
Yes, depending on your location and the device provided, Infiniti Mobile offers access to 4G LTE and 5G networks for optimal internet speeds.
Are there any fees or hidden charges?
The program is free for qualifying individuals under Lifeline and ACP. However, additional services or upgrades (e.g., premium phones or extra data) may incur charges.
What services are included with the free phone?
The package typically includes:
- Unlimited talk and text
- Data allowance (varies based on ACP and Lifeline plan eligibility)
- Nationwide coverage
- Voicemail and call waiting services
Can I use my own phone with Infiniti Mobile’s service?
Yes, Infiniti Mobile allows you to bring your own phone (BYOP) if it’s compatible with their network. You’ll still need to qualify for Lifeline or ACP to receive free or discounted services.
What happens if my phone is lost or damaged?
If your phone is lost or damaged, contact Infiniti Mobile’s customer service immediately. They may offer a replacement at a reduced cost, though policies and fees may vary.
How do I renew my free phone service?
To continue receiving services, you must recertify your eligibility annually through the National Verifier. Infiniti Mobile will provide reminders and instructions for recertification.
Is Infiniti Mobile available in my area?
Infiniti Mobile operates in multiple states. You can check service availability on their website by entering your ZIP code.